Terms of Service

Welcome to Equal House. By downloading, accessing or using our app or website (the "Service"), you agree to these Terms of Service. If you don't agree, please don't use the Service.

Using the Service

You must be at least 18 years old to create an account and manage a household. You are responsible for the members you add, including managed profiles for children, and for the content you create. Use the Service only for lawful, personal, family purposes.

Your household and members

An adult account owner sets up a household and may invite others. Children's profiles are managed by adults and have no independent login. The account owner is responsible for ensuring everyone in the household understands how their information is used.

Subscriptions and billing

• Equal House offers a free plan (with a rolling 3-day planning horizon) and a paid Equal House Pro subscription, charged per household at £2.99 per month or £29.90 per year.
• There is no free trial. Pro subscriptions renew automatically at the then-current price until cancelled.
• You subscribe inside the Equal House app: on iPhone and iPad you buy through the App Store, and on Android it opens secure Stripe Checkout in your browser. Manage, change or cancel your subscription anytime from the app.
• Except where required by law, payments are non-refundable.

AI-assisted features

Some features use AI to suggest events, chores, meals or gifts. These suggestions are advisory only and may be inaccurate. You are responsible for reviewing and confirming them before they take effect. Equal House does not provide nutritional, financial, medical or legal advice.

Bric, the assistant built into the app, is part of Equal House Pro. Bric can read your household's own information and can propose changes to it — but a proposal is not a change: an adult in your household has to approve each one before anything is added, moved or marked done. Bric can be wrong, and can misunderstand what you asked, so please read a suggestion before you approve it rather than after.

Bric is subject to a fair-use allowance each month so that one household cannot exhaust the service for everyone. If you reach it, Bric says so and the rest of Equal House carries on working as normal; the allowance resets the following month. We may adjust the allowance, and we may change or withdraw AI-assisted features, where that is necessary to keep the service running or affordable.

If you connect an outside AI assistant to your household (see the connector), that assistant is operated by a separate company under its own terms and privacy policy, not ours. You are responsible for choosing which assistant to connect and for the instructions you give it, and you can disconnect it at any time.

Messages we send you

We send you messages that are part of the service — reminders you have set up, notifications about your household's activity, and occasional notices about your account, your subscription or important changes to Equal House. These are not marketing, and they are how the app works.

We do not currently send promotional or marketing notifications. If we introduce them, they will be opt-in: we will ask for your consent in the app first, you will be able to withdraw it at any time, and every such message will tell you how to stop receiving them. Turning promotional messages off will never switch off the reminders and household notifications you have asked for — the two are kept separate on purpose.

Pocket money

The pocket-money feature is a simple record-keeping tool. Balances are credited when a child completes an approved chore and adjusted when you record a pay-out. Equal House does not hold, transfer or process any real money, and is not a payment or banking service.

Acceptable use

Don't misuse the Service: no attempting to disrupt or reverse-engineer it, no unlawful or infringing content, and no using it to harm others. We may suspend or terminate accounts that violate these terms.

Your content

You keep ownership of the content you create. You grant us a limited licence to host and process it solely to operate the Service for you and your household.

Disclaimers and liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Equal House is not liable for indirect, incidental or consequential damages, or for any household decisions made using the app. Nothing in these terms limits liability that cannot lawfully be limited.

Changes

We may update these terms from time to time. We'll revise the "last updated" date and, for material changes, notify you in the app. Continued use means you accept the updated terms.

Contact us

Questions about these terms? Email hello@equal.house.