Privacy Policy

Equal House ("we", "us") builds a family planning app that helps households share responsibilities fairly. We take the privacy of your family — and especially your children — seriously. This policy explains what we collect, why, and the choices you have.

Information we collect

• Account information. When an adult signs in, our authentication provider (Auth0) handles credentials; we store an identifier, name and email to link you to your household.
• Household content. The members, tasks, events, meal plans, routines and notes you create in the app.
• Children's profiles. Children have no login and no accounts. Adults create managed profiles using only a display name. We do not collect a child's email, password or contact details.
• Financial data (optional). If you connect a bank account, we use regulated open-banking providers. We receive account and transaction information to show you household spending; we never receive or store your banking credentials.
• Documents (optional). Files you upload are stored securely. Documents marked private remain accessible only to their owner.
• Device & usage data. Basic technical data needed to operate the app, such as device type and diagnostics.

How we use information

• To provide the app's features — the Fairness Engine, planners, calendar, Kid Mode, money insights and documents.
• To process AI-assisted features (such as Magic Add and meal suggestions) using Amazon Bedrock. These features are advisory and require your confirmation before anything is saved.
• To operate, secure, maintain and improve the service.
• To communicate with you about your account and important service changes.

What we never do

We do not sell your personal information, and we do not use your family's data for third-party advertising. Equal House has no ads.

How information is shared within your household

Content you add is visible to members of your household according to the app's rules — for example, household documents are shared with the family, while private documents stay with their owner. Reassigning and sharing respect each member's role.

Service providers

We use trusted providers to run the service, including authentication (Auth0), cloud hosting and storage (Amazon Web Services), AI processing (Amazon Bedrock), open-banking connectivity, and payment processing (Stripe and the app stores). These providers process data only as needed to deliver their service to us.

Data retention

We keep your data for as long as your household uses Equal House. You can delete content in the app, and you can request deletion of your account and associated data by contacting us.

Your rights

Depending on where you live, you may have rights to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise any of these, contact us at hello@equal.house.

Children's privacy

Equal House is designed for adults to manage on behalf of their family. Children's profiles are controlled by a parent or guardian and collect no personal data from the child. If you believe a child has provided us personal information, please contact us so we can remove it.

Security

We use industry-standard measures to protect your data, including encrypted connections, access controls scoped to your household, and signed, time-limited links for document downloads. No method of transmission or storage is perfectly secure, but we work hard to protect your information.

Changes to this policy

We may update this policy from time to time. We'll revise the "last updated" date above and, for material changes, notify you in the app.

Contact us

Questions about your privacy? Email hello@equal.house.