Delete your account & data

You can ask us to permanently delete your Equal House account and the personal data linked to it at any time. You can start this from inside the app (Settings → Privacy & legal, or Family & account → “Delete my account & data”), or here on the web.

How to request deletion

Email hello@equal.house from the address linked to your account (or tell us the name your household is under) with the subject “Account deletion request”. We’ll verify it’s you and confirm by email once it’s done.

What gets deleted

• Your sign-in identity — your authentication record, name and email.
• Your membership of any household, and the content you authored.
• If you are the sole owner of a household, that household and its content: tasks, events, meal plans, routines, notes, documents, finance connections and the managed child profiles created under it.

What may be kept

Where a household has other adult members, shared household content they rely on may be retained for them. We may also keep limited records we are legally required to hold (for example billing records for completed payments), and anonymised or aggregated data that can no longer identify you.

How long it takes

We action verified requests promptly and aim to complete deletion within 30 days. Backups are purged on our normal rotation thereafter.

Questions

Contact hello@equal.house with any questions about deleting your account or data.