Find a helpline
Free, confidential UK helplines, ready in the app, for when looking one up is more than you can face.
Where to find it
More → Reach Out → Help outside the family
More → Reach Out → Help outside the family is a list of free, confidential UK helplines. Tap to call or text.
Why it is in the app
Because searching for help is itself a barrier, and it is highest exactly when things are worst. A list already there removes one step.
What is on it
- 999, at the top, for when a life is in danger.
- Samaritans, for whatever you’re going through, free and at any hour: 116 123.
- SHOUT, free text support at any hour: text SHOUT to 85258.
- NHS 111, for urgent help. Choose option 2 for mental health.
- CALM, the Campaign Against Living Miserably, from 5pm to midnight: 0800 58 58 58.
- Mind, someone to talk to about your mental health, from 9am to 6pm, Monday to Friday, except bank holidays: 0300 102 1234.
- National Domestic Abuse Helpline, free and confidential, 24 hours a day, run by Refuge: 0808 2000 247.
Each number is also written out under its button. Press and hold it to select it, or tap the copy button beside it, so you can dial it from another phone if your phone or tablet can’t make calls.
NHS 111 covers England, Scotland and Wales, but not Northern Ireland. If you’re outside the UK, call your local emergency number.
In an emergency
If someone is in immediate danger, call the emergency services. Equal House is not a crisis service and the list here does not replace one.
Your household is not told
Opening this list is not shown to anyone in your household.
Updated 27 September 2026. Something here wrong or missing? Tell us — we'd rather fix the page than answer it twice.
